Foundation Apprenticeship In Business Administration

Administrator/Business support officer, Office junior, Receptionist

This apprenticeship is ideal for individuals working in or entering administrative roles across a range of industries. It provides a solid foundation in key office skills, enabling learners to operate efficiently, communicate professionally and support business functions effectively. Learners will gain confidence and capability across a variety of administrative tasks while contributing to the smooth running of their organisation.

Course Details

Duration: Typically 15 months

Delivery: Work-based learning, guided practice, and real-world administrative tasks

End-Point Assessment: Portfolio of evidence, observation, and Essential Skills completion

Who Is It For

Individuals starting out in administration roles

School leavers or career changers seeking a structured entry route into business

Employees in support roles who want to gain a formal qualification

What You Will Learn

Administrative and Office Support Skills: Learn how to handle mail, maintain records, use office equipment, and support everyday operations.

Communication in the Workplace: Develop written and verbal communication for use in calls, emails, and meetings.

Meeting and Event Support: Gain experience in organising meetings, processing travel requests, and arranging schedules.

Digital Tools and Business Systems: Use electronic messaging systems and digital platforms to support internal processes.

Essential Skills in English, Maths and IT: Achieve qualifications in Communication, Application of Number, and Digital Literacy.

Career Progression

Progress to a Level 3 Apprenticeship in Business Administration or Team Leading

Move into roles such as Personal Assistant, Office Manager, or Executive Support Specialise in sectors such as HR, finance, marketing, or operations