Apprenticeship in Business Administration

Administration officer, Administration team leader/Office supervisor

This apprenticeship is ideal for individuals who are ready to take on more complex administrative responsibilities. It provides the knowledge and skills to manage business processes, support teams and help drive organisational effectiveness through efficient office practices. Learners will build confidence in coordinating events, managing information systems and developing strong communication and problem-solving skills.

Course Details

Duration: Typically 15 months

Delivery: Work-based learning, on-the-job tasks and tutor-led development

End-Point Assessment: Portfolio of evidence, observation and achievement of Essential Skills

Who Is It For

Office professionals looking to enhance their administrative expertise

Employees supporting senior managers or coordinating team operations

Individuals seeking to move into personal assistant or office management roles

What You Will Learn

Advanced Administrative Functions: Manage information systems, maintain records, and implement procedures and office systems.

Communication and Presentation Skills: Learn how to deliver presentations, manage correspondence, and support internal communications.

Event Coordination and Team Support: Organise meetings and events, and support teams in managing day-to-day operations.

Using Software and Business Tools: Gain experience in office technologies, including spreadsheets, email systems, and databases.

Problem-Solving and Decision Making: Support decision-making processes through effective planning, reporting, and task management.

Essential Skills in English, Maths, and Digital Literacy: Achieve qualifications in Communication, Application of Number, and Digital Literacy.

Career Progression

Progress into Office Manager, Executive Assistant, or Team Leader roles

Advance to Level 4 qualifications in Business, Project Management, or Team Leading

Develop a specialism in HR, finance, operations, or executive support