Higher Apprenticeship Business & Professional Administration

Office manager, Administration team leader, Personal assistant leader
business challenges through innovation and sound decision- making.

Course Details

  • Duration: Typically 24 months
  • Delivery: Work-based learning, strategic projects, and tutor support
  • End-Point Assessment: Portfolio of evidence, observation, and achievement of Essential Skills
  • Who Is It For

  • Experienced administrators with supervisory or managerial duties
  • Individuals progressing from a Level 3 Business Administration or Team Leading qualification Professionals seeking to formalise their leadership and administrative skills
  • Higher Apprenticeship Business & Professional Administration PDF first page

    What You Will Learn

  • Strategic Information and Resource Management: Learn how to manage business data, budgets, records, and reporting processes. Planning and Decision Making -Support business decisions through risk analysis, problem-solving, and the implementation of policies and procedures.
  • Managing Administrative Functions: Oversee the performance of administrative teams and improve service delivery across departments. Innovation and Change Management -Lead initiatives to support innovation, adapt to change, and improve organisational effectiveness.
  • Negotiation and Communication: Apply advanced communication and negotiation techniques to influence stakeholders and build productive relationships.
  • Essential Skills in English, Maths, and Digital Literacy: Achieve Level 4 Essential Skills Wales qualifications (or as required).
  • Career Progression

  • Move into senior roles such as Operations Manager, Executive Officer, or Business Development Manager
  • Progress to Level 5 qualifications in Leadership and Management or Project Management Lead business transformation and process improvement initiatives