What You Will Learn
Specialist Advice and Guidance Delivery: Offer accurate and tailored support to clients, addressing complex or sensitive issues.
Case Management and Mediation: Manage a personal caseload and facilitate mediation processes between parties when required.
Interagency Collaboration: Liaise with external organisations, referring clients where appropriate and maintaining service continuity.
Supervision and Practitioner Support: Provide informal leadership, mentoring, and peer support to colleagues in advice settings.
Communication, Digital, and Numeracy Skills: Achieve functional qualifications to support professional reporting, client engagement, and information management.
Career Progression
Progress to Level 5 Leadership, Management, or Specialist Support qualifications
Advance into roles such as Service Lead, Senior Adviser, or Programme Coordinator Specialise in education guidance, housing support, employability, or family services
